Dubois Water Utilities, Inc., Lobby Closed
November 04, 2020
Attention Dubois Water Customers, Visitors and Vendors effective until further notice:
Due to Dubois County listed as Covid Code RED, beginning November 5th, 2020 :
Doors will be locked for walk-ins, but customer service representatives will remain available by phone during regular business hours Monday - Friday from 8am to 4pm. Payments may be placed in the secure drop box located at the left of the front door day or night. If you like a receipt of the payment please write on the bill and a receipt will be sent to you. If water bill is paid by cash, the entire cash payment will be applied to the customers account. Any overage of payments will be applied as credit on the customers account. Remember there are other options to pay your water bills than to pay in person: payments can be made by online service/ by phone with credit cards or mail your payment. Customer service forms are available also on our website. Call the office if you need account info or Utility Service. 812-678-5161. We can set up an appointment for you to meet with Utility Personnel or do a Virtual Call if necessary.
We apologize for this inconvenience, we feel this is in the best interest for the health of everyone during this Covid-19.
Any questions please call the office at 812-678-5161 or 1-800-453-6972.
We are still here working for you. The safety and well-being of the public and employees is very important to us. We are focused on maintaining a healthy workforce and keeping our personnel available so our employees remain healthy to keep providing Quality Water on Tap and service to the public.