Attn: Dubois Water Utilities, Inc., Customers
March 20, 2020
ATTN: Dubois Water Utilities, Inc. Customers;
German American Bank has been a valued partner in offering us a convenient service to collect and handle the payments of our customers. As the COVID-19 is affecting the operations of all businesses, we are not able to continue offering this service effective at the end of day on Friday, March 20th. Please do not drop your Dubois Water payments off at any German American Bank office.
We do offer you convenient ways to pay your Dubois Water bills, including by mail, the secure deposit box outside our utility office, an electronic payment from your bank account (Dubois Water ACH), and your bank's online or mobile Bill Pay service. To set up an electronic payment, please call our office and we will mail you an application to add you to the bank file. This form is also available on our website www.duboiswater.com.
We appreciate your flexibility to adjust your payment habits. Dubois Water strives to give the best service to the public. Stay healthy and please take the CDC precautions to protect yourself, your family and our community during this COVID-19 situation. Working together, we can overcome.